KindlyMoments explainer — September 28, 2026
Transcript accompanying the quieter-music edition. Adapted from the previous edition's captions.

Important health changes can happen between appointments. For someone leaving a hospital or care facility, that gap can begin the moment they go home. KindlyMoments keeps the connection going during recovery with a remote daily check-in between scheduled visits. At a chosen time, KindlyMoments calls the phone they already use. That can be a mobile phone or a familiar home phone. No app or internet is required for the call. The same connection supports older adults at home and in residential care throughout everyday routines. Care plan questions can cover symptoms, medications, sleep, mood, daily function and practical needs. The clinical workspace organizes patient-reported trends and, when available, connected device readings, a two-layer process checks potential concerns in context. Technology surfaces and organizes the signal. A licensed clinician reviews the concern and decides what happens next. With authorization, families can see whether check-ins are happening while clinical information stays with the care team. For patients and families, clinicians, hospitals, facilities and health plans, one daily connection can support continuity, engagement and earlier follow-up. See what KindlyMoments can do for you or the people you serve. Visit kindlymoments.com. Somebody should call. So we do.

On-screen closing notice

KindlyMoments is not an emergency service.

In an emergency, call 911. Call or text 988 for a mental health crisis.

Scenes and interface data are illustrative.

Availability and clinical services depend on eligibility, location and care arrangement.

Please contact your healthcare provider for questions about your care.

This film illustrates the care model. Scheduled calls do not provide continuous or between-call monitoring. Device-based RPM is a separate planned service; ask about availability before enrollment.