General service information. Updated September 28, 2026.
Ask your care team to explain the plan.
- Who should I contact with questions once I am home?
- Which changes need prompt attention, and what should I do?
- Which follow-up appointments do I need, and who arranges them?
- Can you explain the medication instructions and any changes?
- What help should be in place at home?
- If scheduled check-ins are part of my plan, when do they start and what do they cover?
Include the people you choose.
If you want a family member or caregiver involved, ask the team how to authorize that involvement. Keep the instructions somewhere you and the people you authorize can find them.
Know what a check-in adds.
A scheduled call gives you an opportunity to share how the routine is going. It complements the care plan. It does not replace a follow-up visit, home health service or emergency instructions.
Follow your discharge instructions. Call 911 in an emergency. Do not wait for a website reply or a scheduled check-in.
